Frequently Asked Questions

Find answers to common questions about our services, booking process, and policies. Can't find what you're looking for? Contact us directly.

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Booking

Questions about making reservations

12 Questions
Pricing

Cost and payment information

8 Questions
Services

Our transportation services

15 Questions
Fleet

Vehicle information and features

10 Questions

Booking Questions

You can book a cab with us through multiple channels:
  • Phone: Call us at +91 99794 94001 (24/7 available)
  • WhatsApp: Send us a message on +91 99794 94001
  • Email: Write to us at Mr.rahulthacker9009@gmail.com
  • Office: Visit our office in Gandhidham
We recommend booking at least 2-4 hours in advance for better availability.

Yes, we provide immediate pickup services. However, availability depends on the current demand and location. For immediate pickup, we recommend calling us directly at +91 99794 94001 as it allows us to check real-time availability and dispatch the nearest available vehicle.

Yes, we specialize in airport transfers to all major airports. Our services include:
  • Real-time flight tracking
  • Meet & greet service at the airport
  • Fixed pricing with no hidden charges
  • 30 minutes of complimentary waiting time
  • Professional drivers familiar with airport routes
Please provide your flight details while booking for better service.

Yes, you can cancel or modify your booking. Our cancellation policy:
  • Free cancellation: Up to 2 hours before pickup time
  • Partial charge: Between 2 hours and 30 minutes before pickup
  • Full charge: Less than 30 minutes before pickup or no-show
For modifications, please contact us as soon as possible to check availability and any additional charges.

Pricing Questions

Our pricing is transparent and varies based on service type:
  • Local rides: Starting from ₹/km
  • Outstation trips: Starting from ₹/km (fuel included)
  • Airport transfers: Fixed pricing from ₹/trip
  • Hourly packages: Available for local rides
Final pricing depends on distance, vehicle type, and specific requirements. Contact us for exact quotes.

No, we believe in transparent pricing. All our quotes include:
  • Vehicle rental charges
  • Fuel costs (for outstation trips)
  • Toll charges (for applicable routes)
  • Driver allowance
  • Basic waiting time
Any additional charges (like extra waiting time beyond the complimentary period) will be clearly communicated upfront.

We accept multiple payment methods for your convenience:
  • Cash: Most popular method, pay directly to the driver
  • UPI: PhonePe, Google Pay, Paytm, etc.
  • Net Banking: Direct bank transfers
  • Corporate: Invoice-based billing for business clients
Payment is typically made at the end of the journey unless prior arrangements are made.

Services Questions

We offer comprehensive transportation services:
  • Airport Transfers: Pickup and drop to/from airports
  • Outstation Trips: Long-distance travel within and outside Gujarat
  • Local Rides: City rides for daily commute and appointments
  • Corporate Travel: Business transportation with monthly contracts
  • Wedding & Events: Special occasion transportation with decorations
  • 24/7 Emergency: Round-the-clock emergency transportation

Yes, we provide 24/7 service including:
  • Round-the-clock booking support
  • Emergency transportation services
  • Hospital and medical facility transfers
  • Late-night and early-morning pickups
  • Immediate response for urgent travel needs
Our customer support team is always available at +91 99794 94001.

We provide services across:
  • Primary Areas: Gandhidham, Bhuj, and surrounding areas
  • Kutch Region: Complete coverage across Kutch district
  • Gujarat State: Inter-city and outstation trips
  • Airport Connections: All major airports in Gujarat and nearby states
For specific locations, please contact us to confirm availability and pricing.

Fleet Questions

Our fleet includes:
  • Sedans: 4-seater cars perfect for individuals and small groups
  • SUVs: 7-seater vehicles ideal for families and group travel
  • Tempo Travellers: 12+ seater vehicles for large groups
  • Mini Buses: 20+ seater buses for corporate events and tours
All vehicles are well-maintained, AC-equipped, and driven by professional drivers.

Yes, 100% of our vehicles are air-conditioned. We ensure:
  • Regular maintenance of AC systems
  • Climate control for passenger comfort
  • Working AC in all weather conditions
  • Immediate replacement if AC issues arise
Your comfort is our priority, and we maintain strict standards for vehicle conditioning.

Vehicle safety is our top priority:
  • Daily inspections: Every vehicle is checked before each trip
  • Regular servicing: Scheduled maintenance at authorized centers
  • Safety equipment: First aid kits, fire extinguishers, emergency tools
  • Valid documentation: Insurance, permits, and fitness certificates
  • Driver training: Regular safety training and verification
We maintain a 99.9% safety record with zero major incidents.

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